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Book Up at The O2 Tickets

4.4(29.7K Ratings)
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4.5(2.9K)

Up At The O2 Tickets

from
£35
Instant confirmation
Mobile ticket
1 hr. 30 min.
Highlights
Inclusions
Need to know
Cancellation Policy
  • Swap your concert shoes for climbing boots and conquer the iconic O2 Arena, transforming your London visit into an unforgettable adventure.
  • Ascend the famous O2 with the help of a friendly guide, who'll add color to your climb with fun facts and stories.
  • The whole journey is made safe and easy with all necessary climbing gear, including a jacket, shoes, and harness, included in your ticket.
  • At the summit, enjoy the reward of a 360-degree panorama of London's iconic landmarks like the London Bridge, Buckingham Palace and more.
  • Tailor your adventure with 3 different climb options: soak up the city's daytime views, witness the romantic hues of sunset, or experience the city awash in the glow of twinkling night lights.

Inclusions

  • Entry to The O2
  • Climb guide
  • Climb jacket & climb shoes (available on request)
  • Tip: After your climb, stop by The O2 shop for unique souvenirs like branded merchandise or a memento of your climbing triumph!
  • Safety is a priority so this experience is restricted for guests under the age of 8 years, under the height of 1.2m and over the weight of 21 stone/130kg/286lbs.
  • Maximum measurements required are: waist measurement of 125cm, and maximum upper thigh measurement of 75cm.
  • Note: Children under 18 must be accompanied by an adult in the ratios: ages 8 to 17 – 1 adult to 5 minors.
  • Up at The O2 is not suitable for pregnant women.
  • Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded.
  • You must arrive 15 minutes before your climb time as latecomers cannot be admitted.
  • These tickets can't be cancelled or rescheduled.
More details
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4.3(1.2K)

Up at The O2 Sunset Climb

from
£40
Instant confirmation
Mobile ticket
Flexible duration
Highlights
Inclusions
Need to know
Cancellation Policy
  • Looking for a thrill-inducing date in London? The sunset climb to the top of The O2 is the perfect blend of romance and adventure.
  • Ditch the elevator and feel the thrill of climbing the trampoline-line pathway to the top of the 52-meter-high dome with the wind in your hair.
  • Your ticket comes with a climbing guide, safety equipment, and gear, rest assured, you're in safe hands as you embrace the thrilling climb.
  • Discover London in a new light as you soak in 360-degree views of key landmarks including Greenwich, Canary Wharf, and the Olympic Park.
  • Grab a saver pass and access 1 or 2 additional attractions or guided tours to explore the city like never before.

Inclusions

  • Sunset climb to Up at The O2
  • Entry to Up at The O2 viewpoint
  • Climb guide
  • Safety equipment

Optional

  • Entry to 1 or 2 other attractions in London
  • Valid for 60 days from first visit
  • 2-year validity from the date of purchase
  • Choose as you go – no advance selection required
  • Get complete details here
  • Digital guidebook, map, and attraction information via Go City app
  • Tip: After the climb, consider exploring the O2's interior, a mini village with restaurants and bars, perfect for post-climb refreshments.
  • Choose safety and comfort: This experience is not the best fit for pregnant people.
  • Safety is a priority so this experience is restricted for guests under the height of 1.2m (3.94ft) and under the age of 8 years.
  • This experience is restricted for guests over the weight of 130kg (286.60lb), with a maximum waist measurement of 125cm, and maximum upper thigh measurement of 75cm.
  • This experience is restricted for guests under the influence of alcohol or legal or illegal substances.
  • A minimum supervision ratio of 1:5 is mandated, with one adult for every five children aged under 18 years.

Extra attraction pass

  • You can cancel your pass within 90 days of purchase and get a full refund if it hasn't been activated yet.
  • Some attractions require prior reservations. Please check the official websites to make a booking.
  • Validity: Your pass is activated as soon as you visit your 1st attraction and is then valid for entry to the number of attractions purchased over 60 days. The pass can be activated within 2 years from the date of purchase.
  • You can visit each attraction once.
  • These tickets can't be cancelled or rescheduled.
More details
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4.4(14.5K)

Combo (Save 5%): Up at The O2 Tickets + London Eye Tickets

from £67
£63.65

5% off

Instant confirmation
Mobile ticket
Highlights
Inclusions
Need to know
Cancellation Policy
  • Conquer the heights of The O2 Arena and then unwind with a tranquil ride on the iconic London Eye, all with an exceptional value-for-money combo tour.
  • Safety comes first! Wear the harness, ascend with an informative guide, learn facts and anecdotes, and enjoy London from atop.
  • See the clear blue skies as a part of your day climb, where you will see Greenwich, Canary Wharf, and other sights at a distance.
  • Got an eye for scenic skylines? Step onto the London Eye, Europe's tallest observation wheel, to enjoy a memorable 30-minute ride in an air-conditioned capsule.
  • Upgrade your tickets with fast-track entry and spot landmarks like Big Ben, a renowned tower clock known for its accurate timekeeping, and Buckingham Palace among others.

Inclusions

Up at The O2

  • Entry to The O2
  • Daytime Climb
  • Climb guide
  • Climb jacket & climb shoes (on request)

London Eye

  • Standard entry to the London Eye
  • Fast Track entry to the London Eye (optional)
  • 30-min ride on the London Eye
  • London Eye guide (free download on iOS)

Up at The O2

  • Tip: Don't forget to see the main business district area of Canary Wharf, filled with skyscrapers surrounding the River Thames.
  • Safety is a priority so this experience is restricted for guests under the age of 8 years, under the height of 1.2m, and over the weight of 21 stone/130kg/286lbs.
  • Children under the age of 18 years must be accompanied by adults
  • Choose safety and comfort: This experience is not the best fit for pregnant people.
  • Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded.

London Eye

  • Tip: Visit the interactive 4D cinema experience before your ride to learn about the history of London and the London Eye.
  • Please note that children under 2 can go for free but require a ticket to enter.
  • Children under the age of 18 years must be accompanied by adults
  • These tickets can't be cancelled or rescheduled.
More details
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4.3(40.7K)

Combo (Save 5%): Up at The O2 + Tower of London Tickets with Access to Crown Jewels

from £69.80
£66.31

5% off

Instant confirmation
Mobile ticket
  • Look at London from a new perspective with this budget-friendly combo: ascend the O2 Arena and explore the 1000-year-old Tower of London
  • Take an exhilarating outdoor climb over the world-famous roof of The O2 and enjoy incredible views of London in the company of an expert climber guide.
  • Personalize your experience with climbing options like daytime, sunset, or twilight for the best views, and get essential climbing gear for a safe and seamless time.
  • Go on to the UNESCO World Heritage Site of the Tower of London where you visit the White Tower, the burial place of prisoners like Queen Anne Boleyn.
  • Get to see the interactive Royal Mint exhibitions and be hypnotized by the world's greatest working collection of crown jewels, experiencing royalty up close!
  • Look at London from a new perspective with this budget-friendly combo: ascend the O2 Arena and explore the 1000-year-old Tower of London
  • Take an exhilarating outdoor climb over the world-famous roof of The O2 and enjoy incredible views of London in the company of an expert climber guide.
  • Personalize your experience with climbing options like daytime, sunset, or twilight for the best views, and get essential climbing gear for a safe and seamless time.
  • Go on to the UNESCO World Heritage Site of the Tower of London where you visit the White Tower, the burial place of prisoners like Queen Anne Boleyn.
  • Get to see the interactive Royal Mint exhibitions and be hypnotized by the world's greatest working collection of crown jewels, experiencing royalty up close!
Need to know
Inclusions
Cancellation Policy

Up at The O2

  • Tip: The climb offers a 360-degree view of historic Greenwich and the Olympic Park where you can try spotting the stadium.
  • Safety is a priority so this experience is restricted for guests under the age of 8 years, under the height of 1.2m, and over the weight of 21 stone/130kg/286lbs.
  • Note: Children under 18 must be accompanied by an adult in the ratios: ages 8 to 17 – 1 adult to 5 minors.
  • Choose safety and comfort: This experience is not the best fit for pregnant people.
  • Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded.

Tower of London

-Tip: If you’re visiting in the evening, don’t miss the Ceremony of the Keys, a traditional ceremony that takes place every night at the Tower of London.

  • The Crown Jewels are a working collection and as a consequence, the display is subject to change without prior notice due to security reasons.
  • This experience is not accessible by wheelchairs.
  • Your guide dogs are welcome at the venue.

Inclusions

Up at The O2

  • Entry to The O2
  • Daytime/Sunset/Twilight climb (as per option selected).
  • Climb guide
  • Climb jacket & climb shoes (on request)

Tower of London

  • Entry to the Tower of London
  • Access to The Crown Jewels

Entry to :

  • The White Tower
  • Chapel of St Peter ad Vincula
  • Battlements
  • Medieval Palace
  • Bloody Tower
  • Torture at the Tower exhibition
  • Fusiliers Museum
  • Royal Mint exhibition
  • Access to the children's activity trails and live historical re-enactments
  • These tickets can't be cancelled or rescheduled.
More details
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4.4(8.1K)

Combo (Save 5%): Up At The O2 + River Thames Sightseeing Cruise Tickets

from £50.80
£48.26

5% off

Instant confirmation
Mobile ticket
Audio guide
Highlights
Inclusions
Need to know
Cancellation Policy
  • Gain double the thrill with this cost-effective combo ticket, offering an adventurous climb over The O2 and a scenic Thames River cruise.
  • Experience an exhilarating climb over the iconic O2 Arena, guided by an expert who'll share intriguing facts about the venue's architecture and history.
  • Celebrate your achievement at the summit with a breathtaking 360-degree view of London's landmarks, from The Shard to Shakespeare's Globe Theatre.
  • Embark on a sightseeing cruise from Westminster to Greenwich, absorbing London's skyline from a unique vantage point on the River Thames.
  • Benefit from multilingual WiFi audio guides providing insights into London's iconic monuments, with the option of a one-way or round-trip ticket.

Inclusions

Up At The O2

  • Entry to The O2
  • Climb guide
  • Climb jacket & climb shoes (available on request)

River Thames Sightseeing Cruise

  • One-way/round trip River Thames sightseeing cruise
  • WiFi audio guide in English, German, French, Spanish, Italian & Mandarin

Up At The O2

  • Tip: Have a celebratory meal in one of The O2's many eateries after your climb.
  • Safety is a priority so this experience is restricted for guests under the age of 8 years, under the height of 1.2m and over the weight of 21 stone/130kg/286lbs.
  • Maximum measurements required are a waist measurement of 125cm and a maximum upper thigh measurement of 75cm.
  • Children under 18 must be accompanied by an adult in the ratios of ages 8 to 17 – 1 adult to 5 minors.
  • Up at The O2 is not suitable for pregnant women.
  • Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded.
  • You must arrive 15 minutes before your climb time as latecomers cannot be admitted.

River Thames Sightseeing Cruise

  • Tip: Don't forget your binoculars! They're perfect for bird-watching or getting a closer look at London's iconic buildings.
  • This experience is wheelchair and pram/stroller accessible.
  • To access the live commentary you'll need a smartphone.
  • These tickets can't be cancelled or rescheduled.
More details
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4.4(1.3K)

The London Pass® by Go City: Choose 1 to 10 Days

from
£104
Free cancellation

You can cancel these tickets up to 90 days before the experience begins and get a full refund.

Extended validity
Instant confirmation
Mobile ticket
Flexible duration
Highlights
Inclusions
Need to know
How to use
Cancellation Policy
  • Seeking endless fun in London? Visit the best of London's attractions and access 90+ experiences with this London Pass®.
  • Save up to 50% on must-see attractions such as the London Eye, Tower of London, Madame Tussauds, Windsor Castle, and many others.
  • Get 1-day hop-on hop-off bus tour, Thames river cruise, or walking tours of 30+ iconic spots giving you the chance to explore the city with ease.
  • You've got options galore. Whether you're in London for a quick visit or an extended stay with a range of 1 to 10-day passes, the choice is all yours.
  • Choose attractions as you go, there's no need to pick before you purchase.

Inclusions

  • Pass valid for 1/2/3/4/5/6/7/10 days
  • Museums: Household Cavalry Museum, The Queen's Gallery, Cartoon Museum & more
  • Landmarks: Tower of London, Kensington Palace, Madame Tussauds London, London Zoo & more
  • Bus tours and cruises: 1-Day Hop-On Hop-Off Bus Tour, Uber Boat by Thames Clippers 1-day River Roamer, Jason’s Canal Boat Trip & more
  • Guided tours: Shakespeare's Globe Theatre Tour, Wembley Stadium Tour, Tottenham Hotspur Stadium Tour & more
  • Activities: Frameless – Immersive Art Experience, The Dare Skywalk, Sherlock: The Official Live Game & more
  • Get complete details here

Exclusions

  • Airport transfers
  • Public transport
  • You can cancel your pass within 90 days of purchase and get a full refund if it hasn't been activated yet.
  • Some attractions require prior reservations. Please check the official websites to make a booking.
  • You can visit each attraction only once.
  • Children under 5 get the pass for free.
  • Download the Go City App. Follow the instructions on your order confirmation to sync your pass with the Go City app.
  • Once you visit your first attraction, your pass will be activated! You can also print your pass at home using the link in your confirmation email or show your mobile pass.
  • The Go City app has loads of handy features to help you plan your itinerary, check attraction opening times and reserve (where required).

Validity

  • Before activation: You can activate your pass within 2 years from the date of purchase.
  • After activation: Your pass is activated as soon as you visit your 1st attraction and is valid for the number of calendar days (not 24-hour periods). For example, if you select a 3-day pass and visit an attraction on Monday afternoon, your pass is valid for the remainder of Monday, plus Tuesday and Wednesday.
  • You can cancel these tickets up to 90 days before the experience begins and get a full refund.
  • These tickets are valid for 24 months from the date of purchase.
More details
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4.3(1.2K)

London Explorer Pass by Go City: Choose 2 to 7 Attractions

from
£69
Free cancellation

You can cancel these tickets up to 90 days before the experience begins and get a full refund.

Extended validity
Instant confirmation
Mobile ticket
Flexible duration
Highlights
Inclusions
Need to know
How to use
Cancellation Policy
  • Get ready for an amazing London adventure with the London Explorer Pass which covers top attractions and hop-on hop-off passes with maximum savings.
  • Unlock up to 50% savings on admission tickets for iconic attractions such as the London Eye, The Tower of London, Up At The O2, and Tower Bridge.
  • Explore the best of London including Kew Gardens, London Aquarium, Westminster Abbey, The London Dungeon, and other popular attractions.
  • Enjoy the flexibility and convenience of picking from different passes offering entry to 2, 3, 4, 5, 6, or 7 attractions in London.

Inclusions

  • Access to 2/3/4/5/6/7 attractions
  • Museums: London Transport Museum, Charles Dickens Museum, The Guards Museum & more
  • Zoos: London Zoo, SEA LIFE London Aquarium & more
  • Landmarks: London Eye, The Tower of London, Westminster Abbey & more
  • Bus tours and cruises: 1-Day Hop-On Hop-Off Bus Tour, Jason’s Canal Boat Trip, City Cruises Thames River Pass & more
  • Guided tours: Changing of the Guard Walking Tour, London Stadium Tour, Royal Albert Hall Tour & more
  • Activities: London Bridge Experience, Ice-skating at QUEENS, Solve A Mystery: the Murder at Buckingham Palace & more
  • Digital guidebook, map, and attraction information via Go City app
  • Get complete details here

Exclusions

  • Airport transfers
  • Public transport
  • You can cancel your pass within 90 days of purchase and get a full refund if it hasn't been activated yet.
  • Some attractions require advance bookings.
  • You can visit each attraction only once daily.
  • The app is available in English, French, German, and Spanish.
  • Children under 5 get the pass for free.
  • First, download the Go City App. Follow the instructions on your order confirmation to sync your pass with the Go City app.
  • Once you visit your first attraction, your pass will be activated! Feeling old school? You can also print your pass at home using the link in your confirmation email. You can also show this version of your pass on your phone.
  • The Go City app has loads of handy features to help you plan your itinerary, check attraction opening times, and reserve (where required).

Validity

  • Before activation: Valid for 60 days from the date of purchase.
  • After activation: Your pass is activated as soon as you visit your 1st attraction. The pass can be activated within 2 years from the date of purchase.
  • You can cancel these tickets up to 90 days before the experience begins and get a full refund.
  • These tickets are valid for 24 months from the date of purchase.
More details

Top things to do in London

Up at The O2 | 360° view of Greenwich, Olympic Park & Canary Wharf

Experience London from new heights at Up at The O2! You'll have the opportunity to ascend the O2 Arena's dome and take in views of historic landmarks including The Olympic Park, and Canary Wharf. This 90-minute experience will take you across a walkway suspended 52 meters in the air for a chance to admire London in all its glory from a unique vantage point. Thrill-seekers will particularly enjoy this adventurous climb!

About Up at The O2

Things to know before booking your tickets to Up at The O2

  • Be aware of age and height restrictions. Ensure participants meet the minimum requirements for a safe and enjoyable climb.
  • Consider the physical demands of the climb, as it involves ascending a steep incline. Guests should be in good health and prepared for a moderate level of exertion.
  • Check for accessibility information, as the climb may pose challenges for individuals with certain disabilities. Ensure the experience aligns with personal mobility needs.
  • Take note of weather conditions, as the climb is an outdoor activity. Confirm the climb's operational status in case of adverse weather, ensuring a seamless experience.

Why visit Up at The O2?

O2 Climb tickets
  • Unique urban adventure: Up at the O2 offers a distinctive urban adventure, allowing visitors to ascend the iconic dome for unparalleled views of London's skyline, blending adrenaline with exploration.
  • Panoramic vistas: Enjoy breathtaking panoramic views, providing a different perspective of the city's landmarks, from Canary Wharf to the Thames River, creating a memorable and Instagram-worthy experience.
  • Architectural marvel: Designed with 12 striking masts with a 350-metre walkway stretching right over it, the unique architecture of Up at The O2 is a sight to behold.

Your O2 Climb tickets explained

O2 Climb tickets

O2 daytime climb tickets

Duration: 1 hour 30 minutes

  • With better visibility, see more of the city’s landmarks and surrounding areas in sharp detail, especially convenient for tourists who want to fit the climb into a busy sightseeing schedule.
  • Daytime climbs are also more suitable for families, especially those with young children, instead of a more tiring experience in the evening after a long day of other activities.
Recommended tour
o2 climb tickets

O2 sunset climb tickets

Duration: 1 hour 30 minutes

  • Witness the sky transform into a stunning palette of colors, providing a picturesque backdrop that is perfect for photos, and a romantic ambiance that is ideal for couples.
  • Climbing at sunset often means cooler temperatures compared to the daytime, especially in the summer. However, sunset climbs might be crowded than daytime climbs, so plan accordingly.
Recommended tour

Views from Up at The O2

O2 Climb tickets

Greenwich

Greenwich is a borough in London, England situated on the banks of the River Thames. It is widely known for its maritime history, Greenwich is home to the Cutty Sark, a restored 19th-century ship, the huge National Maritime Museum, and the classical buildings of the Old Royal Naval College.

O2 Climb tickets

The Olympic Park

The Olympic Park is a large sporting complex, comprising the London Stadium, Aquatics Centre, and the Olympic Village. It is popularly called the Queen Elizabeth Olympic Park, though it’s not an official Royal Park. It hosted the London Olympics Games in 2012.

O2 Climb tickets

Canary Wharf

Canary Wharf is widely recognized for its thriving urban culture. After London, it is one of the main financial centers in the UK and the world. Canary Wharf houses many high-rise buildings, including, The Madison, Wardian London, Once Churchill Place, 40 Bank Street, and lots more, along with One Canada Square, the third-tallest skyscraper in the UK.

Plan your visit to Up at The O2

Timings
Best time to visit
Getting there
Facilities
Rules
Visitor tips
Nearby
O2 Climb tickets

Opening hours: The O2 is open daily from 10am to 10pm.

Climb hours: Up at The O2 climbs take place from 11am to 8:30pm in the summer and 11am to 6:30pm in the winter.

Duration: The entire experience takes about 90 minutes to complete. The first part includes your briefing and time to get into your climb gear. The climb will take approximately an hour, depending on the speed of the group. 

Opening hours
o2 climb tickets
  • Daytime: For stunning panoramic views and clear visibility, daytime climbs offer a vibrant cityscape. The natural light enhances the scenery, making it ideal for photography and appreciating London's landmarks.
  • Sunset: Consider a sunset climb for a unique experience as the city transitions from day to night. Witness the sunset over London, and watch the city light up.
  • Seasonal considerations: Keep in mind seasonal variations. Spring and summer months generally offer longer daylight hours, while the winter months may provide a chance to see the city's lights against the night sky.
  • Weekdays vs. weekends: If you prefer a quieter experience, weekdays might be less crowded than weekends. This can provide a more intimate and relaxed climb.

Address: Peninsula Square, London SE10 0DX, United Kingdom

Find on Maps

  • By tube: Take the Jubilee Line in Zones 2 and 3 to North Greenwich station. Get here from Central London in 20 minutes or from Stratford in 10 minutes.
  • By bus: Jump on the 108, 129, 132, 161, 188, 422, 472 or 486. They all stop at North Greenwich station.
    You can get the 24-hour 188 bus direct to/from central London via Waterloo.
  • By boat: Take the Uber Boat by Thames Clippers. The River Bus stops at 23 piers across the capital linking North Greenwich directly to central London. Services run every 20 minutes.
  • By cable car: London’s IFS Cloud Cable Cars arrive every 30 seconds and a single crossing takes 10 minutes. 
  • By car: Inside the M25 and outside the Congestion Zone. The O2 is signposted from the M25, the A2 and A20 (from the South East), and the M11 (from the North). You can park in car parks 2, 3, or 4 for an additional price.
Directions to Up at The O2
O2 Climb tickets
  • You will be provided with safety briefings to make the most of your experience.
  • Visitors will be provided with a harness and climb shoes included in the O2 Climb tickets.
  • You can leave your large bags at the storage facility just outside the main entrance (£10 per bag).

Accessibility 

  • The O2 Climb is accessible for most disabled guests. Please contact the venue for more details.
  • The O2 also runs accessible climbs for wheelchair users.
O2 Climb tickets
  • Pregnant women are not permitted to do the O2 Climb.
  • You must be at least 8 years old to do the O2 Climb.
  • The average height required to do the O2 Climb is 1.2m.
  • Visitors must not weigh more than 130kg/286lbs to do the climb.
  • You should not have a waist measurement of more than 125cm or an upper thigh measurement of more than 75cm.
  • Children under 18 years must be accompanied by an adult to do the O2 Climb.
  • Mobile phones are allowed during the climb. Anything additional must be kept in the locker. 
o2 climb tickets
  • Secure your climb by booking tickets in advance, especially during peak times, to ensure availability and potentially benefit from online discounts.
  • Wear comfortable clothing and appropriate footwear for the climb. The weather at the top can be different, so bring layers.
  • Arrive ahead of your scheduled climb time to complete necessary preparations. This allows a relaxed start and ensures you don't miss any safety briefings.
  • Climbing the O2 is a physical activity, so bring a water bottle to stay hydrated. There are no facilities on the walkway, so be prepared.
  • Avoid eating a heavy, greasy meal before your O2 Climb experience. You can have a light meal like a sandwich or a smoothie.
  • If your kids want to visit the summit, ensure that they are at least 8 years old and are accompanied by an adult above 18 years of age to do the O2 Climb. 
  • The first set of stairs is fairly easy to climb; however, the actual incline is pretty steep. So, if you have back pain or trouble with your knees, the O2 Climb might not be your cup of tea. 
O2 Climb tickets
  • Greenwich Park: Explore historic landscapes, the royal observatory, and captivating views in this expansive and scenic park.
  • Cutty Sark: Step aboard the legendary tea clipper, Cutty Sark, an iconic maritime masterpiece, and maritime history.
  • Royal Observatory Greenwich: Uncover celestial wonders, stand on the Prime Meridian, and delve into astronomy at this renowned observatory.
  • National Maritime Museum: Immerse in maritime history, artifacts, and exhibitions at the world's largest maritime museum.
  • Emirates Air Line Cable Car: Soar across the Thames River on a scenic cable car ride, offering stunning aerial views.

Frequently Asked Questions about Up at The O2 tickets

Are guided tours included in the ticket price?

Yes, a guide is included with your Up at the O2 tickets. Your guide will point out landmarks and interesting facts during your climb.

What equipment is provided with the Up at The O2 tickets?

The O2 will provide you with a harness and climb equipment, along with climb shoes. Jackets and Gilets are also available on request too.

What is the best time to climb Up at the O2?

Consider personal preferences. Daytime climbs offer scenic views, while sunset climbs provide a unique atmosphere as the city lights up.

What is the cancellation policy for the O2 Climb tickets?

The O2 Climb tickets cannot be cancelled, amended or rescheduled once the booking has been placed.

Do you need an ID for the O2 Climb?

Yes, you are required to bring a photo ID for verification. Any ID with a clear picture of the individual on it will suffice.

Can I use cash at the arena?

The O2 is a cashless venue so you will need to use your cards. However, you can still use cash at the restaurants and bars outside the arena.

Can I store a buggy at the venue before climbing?

Head to one of the customer service desks outside block 101 on level 1 or block 410 on level 4 and the staff will store your buggy until after the climb.

Are there medical rooms at the venue?

Yes. The O2 has 3 medical rooms, one outside block 113, one outside 413 and one just behind the main stage for guests who have general admission standing tickets.

Is there Wi-Fi at the O2?

Yes. The O2 has hotspots for both O2 Wi-Fi and the Cloud.

Will the climb still go ahead if the weather is bad?

Climbs take place in all conditions unless the weather is extreme. Gales, lightning, heavy snow, ice and anything that makes it unsafe will mean the climb will need to close. 

What should I do if my Up at The O2 climb is cancelled?

You can either book yourself in for the next available climb for free or if no other slots are suitable, you will get a refund. 

Can I eat or drink during the climb?

You can upgrade your ticket to drink on the roof on arrival. However, you will not able to eat or drink on the actual climb. There are several restaurants and bars at The O2 before or after your climb to enjoy.

What can I carry with me on the climb?

You can only bring your mobile with you in the phone pocket on your climb jacket and can only be used on the viewing platform. All other belongings including bags and cameras need to be stored in the lockers.

Can I carry my medication on the climb?

Yes, your guide will carry essential medication like inhalers, insulin and nourishment for you.

What should I wear to Up at The O2?

Wear loose, comfortable clothing suitable for the weather. We recommend jeans, trousers or shorts rather than skirts or dresses because you’ll be wearing a harness. The staff will provide you with climb shoes for all climbers but you can also wear your own shoes on the climb if they have velcro or laced fastening, are deep tread walking shoes/boots, are clean and mud-free on the soles/tread so as to not damage the walkway. You must wear socks.

What if I arrive late?

You must arrive 15 minutes before your climb start time to check in and register. The staff will try to accommodate you but can’t always check in late arrivals. If you miss your slot, you will not be provided a refund or reschedule. 

Can I still climb if I have a fear of heights?

Yes, but do note that Up at The O2 is 52m high and involves an ascent and descent of up to 30 degrees. Once you’ve started the climb, you have to complete it. However, your guide will be with you the whole way and is trained to help you complete the climb. There is also a rescue team on site for anyone who requires extra assistance. If you're scared or worried you will not be able to climb, you will not be given a refund, so choose carefully before you book your tickets.